Our Service Guarantee
We believe so strongly that we are accountable for the tasks we do for your Corporation that we guarantee our performance.
- Telephone calls and emails returned within 72 hours
- Emergency maintenance actioned the same day
- Ordinary maintenance actioned within 72 hours
- Quotes provided within 28 days for general work and maintenance
- requested by the Council of Owners
- Minutes of meetings posted to owners within 14 days of the meeting
- Monthly financial statements provided to Council of Owners within 5 working days at the end of each month